Employ emotional intelligence and send a motivational email to employees to kickstart trust
One of the most difficult things to do as a leader is adapt communication style to influence the behaviors of others. Yet by doing so you will reduce resistance to change, engage people more easily, and boost individual and team motivation. This translates to a happier workforce, increased productivity, and an improving bottom line. The outcomes provided by the ability to communicate effectively should not be underestimated.
In this post, you’ll learn how to engage DISC to increase your influence in the workplace with effective communication techniques.
What is DISC?
DISC is a model used to determine and understand personality traits. It divides people into four specific personality types:
- Dominant people, who are outgoing and task-oriented. They are competitive, driven by results, and direct in their language. Their natural behaviors include bluntness and accepting of challenges.
- Influencers are outgoing and people-oriented. They are open, enthusiastic, and optimistic. They crave attention.
- Steady people are modest and sincere, and cooperate willingly. However, while supportive of others, they don’t like to be rushed.
- Compliant people are task-oriented and reserved. They enjoy their independence, reason well, and need details because of the fear of failure.
Using DISC to empower the law of attraction
Personal and professional relationships and connections are determined by the law of attraction. People naturally gravitate to others that have similar personality traits. Successful people use this law to create rapport between them and their audience. When communicating they adapt their style, tone, and behavior to suit the person to whom they are speaking. This builds trust, increases engagement, and results in the power to influence.
DISC is invaluable as a tool to prescribe communication style. It first allows you to identify and understand your own natural behaviors, strengths, and weaknesses, and then do likewise of others. From this point, you can better adapt your communication style to more easily influence your audience. One of the communication techniques employed to establish trust and openness is ‘mirror and match’.
DISC and mirror and match
Mirror and match is the adoption of another person’s communication style. This includes tone, speed, and voice, and body language. This allows you to show that you have a lot in common with the other person. Remember the difference between verbal and nonverbal communication – body language (such as facial expressions, gestures, eye contact, and use of space) tells at least as much about your message as the words you use.
By employing the DISC model, you will be better positioned to employ mirror and match. You’ll know that:
- Dominant people will respond to brief and to-the-point, big picture conversations in which you set challenges
- Influencers need more constant communication and a collaborative approach
- A calm attitude is needed to influence the behavior of steady people
- Compliant people require more detail and logical explanations, and perhaps reassurance
Adapting your communication style will enable you to exert greater influence over individuals and teams. DISC informs your approach, and is a proven method in your communication toolbox.
Contact Forward Focus today to discover how a course on DISC styles will develop and embed effective communication skills in the workplace for leaders, managers, and employees.