Transforming Your Business, One Leader at a Time

We work with leaders to engage their employees for greater productivity that results in increased profitability and happy workplaces where people thrive.

Begin your transformation today

Inspire Your Leaders, Empower Your Team

Among training consulting firms in NYC & NJ, you’ll find the Forward Focus leadership coaching and training approach refreshing and invigorating. In today’s informed society, leading effectively requires the honing of subtle leadership skills. Today’s leaders need to be authentic, participatory, and adaptable as organizations change. We coach and train your leaders to be in touch with their passion to lead, to engage effectivley, and to motivate staff with collaborative flair rather than by command and control. They’ll recognize their own strengths, and use their own experience and learning to benefit their individual leadership styles.

Leaders, employees, and the organization will all benefit from the advantages that effective leadership offers, including:

  • Maximized performance
  • Increased productivity
  • Better workplace relationships
  • Higher employee retention 

Recent Articles

Are you fit to lead in the VUCA world?

Those organizations that adapt to the VUCA nature of today’s world will be those who remain successful and competitive throughout these unprecedented times. Putting in place a VUCA leadership model now will ensure that you will be well placed to evolve fluidly today and in the future, no matter the reason for transformational change.

Build trust to lead effectively

There are two types of trust. The first is practical. The second is far deeper. Emotional trust breeds honesty, openness and respect. High-performing teams are founded on emotional trust.

What can leaders learn from omnichannel routing?

As technology improves, ways of working have evolved, leading to productivity improvements that would be unimaginable in low-tech environments. For example, in call centers, omnichannel routing has revolutionized how call center employees work – leaders could learn much from omnichannel routing methodology.

Jumpstart Change

Organizational change is difficult. Human capital consulting firms play a vital role in managing resistance and empowering effective change initiatives. At Forward Focus, we work with clients to create a blueprint for change and identify potential change leaders. Then we coach them in order to build the skills needed to combat resistance and encourage engagement in the change process as soon as it is initiated.

Your change leaders will be able to identify breakthrough ideas and create energy for change. This energy will shape those ideas into new products, services and initiatives that will transform your organization.

This jumpstart strategy challenges institutionalized thinking and removes the preconceived boundaries that are stopping your organization from reaching its full potential.

Recent Articles

How Do You Lead Organizational Change in the VUCA World?

In the VUCA market, change is continuous. To evolve at pace, your VUCA leadership model should engage your employees in a collaborative and innovative culture.

Employ the omnichannel for change management success

Organizations that employ effective communication complete an average of 80% of projects on time, within budget, and meeting project goals. Compare this to the 70% failure rate generally accepted as the norm. So, what does effective communication look like today? Can organizations learn how to be more effective in change communication by examining the omnichannel approach of retail?

Challenge organizational culture to beat the productivity challenge

Once upon a time, productivity was an easy equation. It simply measured effort against production. If you required less effort to produce more, productivity was higher. Today, productivity is now a function of multiple factors – including people and experience, technology, innovation, suppliers, and so on. If your culture isn’t conducive to change, you could suffer from diminishing marginal productivity.

Consciously Communicate

Communication is a crucial component for successful organizational change.  Unfortunately, the lack of frequent and effective communication is the leading cause of failed changed efforts.  Knowing how to effectively create a change management communication strategy, to include tried and true communication techniques and methodology, organizations will be better able to build trust, commitment, adaptability and have people ready for the change with the skills required when the change occurs. Conscious communication is a skill that helps make the future vision a reality...and Forward Focus works with leaders to build that skill.

We go beyond the staff bulletin board and brings communication strategy and tools into the 21st century for a rapidly changing and evolving business landscape.  We'll partner with you to create a tailored plan that works best for your employees and organizational landscape.  Using conscious communication techniques, your future vision will be reinforced, roles will be clarified, and skills will grow.

As your partner, Forward Focus will help make conscious communication an integral part of your culture

Conscious communication is a skill that helps make the future vision a reality...and Forward Focus can develop that organizational skill.

Recent Articles

In an ever changing world, how do you communicate effectively?

2020 will certainly be a year of note in the history books. The COVID-19 pandemic closed much of the global economy. Here in the United States, organizations were told to transfer all work that could be done at home to employees working from home. In the VUCA world, technology is critical. It enables us to work collaboratively and in real time. Unfortunately, this way of working is accompanied with a huge communication disadvantage – the lack of real, human conversations.

The role of trust in organizational communication

Managers must know how to deal with untrustworthy employees before they become toxic, sapping the emotional energy of all around them.

Managing internal communications in the omnichannel workplace

Today’s workplace offers a multitude of communication tools for managers and leaders to communicate internally – with immense power to drive employee engagement higher. To do so, it is essential that you don’t simply communicate through multiple channels, but adopt an omnichannel approach that includes everyone. Is your organization ready to excel?

Ignite Sales

An organization’s success depends upon its sales. We train sales professional to increase sales with a proven six-step sales system. This process, and our supportive coaching, is unique among sales training  and  consulting firms.  This program is called  "Integrity Selling" .... and selling with integrity ignites sales.

We enable sales people to identify personal strengths and weaknesses, and discover how others perceive them. Then we coach new behavioral skills, and how to identify and develop customer needs in line with your offering. This leads directly to greater customer confidence and growing commitment.

Your organization benefits from increased sales, greater professionalism in the sales arena, stronger client relationships, and lower costs as staff retention rates rise.  Forward Focus and its Integrity Selling six-step sales system is a solution to help bring your business forward.

Recent Articles

Plan Time to Boost Sales

Two-thirds of the average salesperson’s time is spent on non-revenue-generating tasks. Yet fewer than a third of sales reps employ effective time management techniques. Isn’t it time your salespeople learned to use their time more effectively to do what they do best – sell?

Is greater specialization the key to a more productive sales team?

The problem that sales and marketing teams face today is connecting with their audience authentically. In their rush to connect with customers through multiple channels, organizations develop fractured marketing. Consumers receive different messages through different communication media. The consequence is a lack of authenticity that destroys trust in sales relationships. How can you ensure you don’t make the same mistake?

How to Sell in a VUCA World

The world is constantly changing, but the rapid and widescale change caused by COVID-19 has done more to shape the way society goes about its daily business than any event in living memory. What skills do your salespeople need to excel in this new paradigm of the VUCA world?

What's the Buzz About?

Janice C Lilien

Forward Focus boosted the capacity of YWCA Union County’s Leadership Team by helping us understand our own communications and work styles, and work more effectively as a team... full testimonial

Janice C. Lilien

Executive Director

YWCA Union County

Tracy Pamperin

Hiring Forward Focus was one of best strategic decisions we ever made... full testimonial

Tracy Pamperin

Partner

The Urban Muse

Patrick M Fenelon

Outstanding and Necessary! Beth Williams and the Forward Focus team have made a huge impact on our organization by giving us the tools to move our 3rd generation company forward by effectively engaging our management staff to be leaders... full testimonial

Patrick M. Fenelon

Chairman

AGL Welding Supply Co., Inc.

Why Primeast

Primeast understands that real, sustainable change is a game changer for all organizations. Real change requires a holistic approach, fostering a new culture that ensures the vision of the future becomes a shared goal. Sustainable change is the result of collective ownership of the change project, with all stakeholders feeling responsible for its success.

Primeast works with clients to build relationships, engaging change advocates and resistors alike. We’ll help ensure your change program sprints out of the gate and maintains momentum to the finish line and beyond. With Primeast you get far more than other human capital consulting firms offer – you benefit from experienced partners, focused on the co-creation of unique breakthrough solutions to make your vision of the future a reality today.

In June of 2019 Forward Focus joined forces with Primeast our international partner and became Primeast North America.  What brought us together was a long standing relationship of trust, shared values and our purpose to partner with our clients to facilitate and lead change and performance improvement that serves to grow people and profits within organizations.  We bring the head and the heart to all we do; engaging, authentic, agile and always interactive, we work alongside our clients as strategic partners and trusted advisors in the “people” side of business!  Call us today for a free consultation of your most pressing business challenge!

Beth Williams,

CEO Primeast, North America

 
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